Privacy Policy

As soon as you visit our website pangl.shop or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may adjust this privacy statement if we deem it necessary. Therefore, we recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last changed on December 11, 2023.

Table of Contents

1. When do you apply this privacy statement?
2. Who uses your data?
3. Whose data do we use?
4. How do we obtain your data?
5. What data do we use from you?
6. For what purpose do we use your data?
7. How long do we keep your data?
8. Who do we share your data with?
9. Where do we store your data?
10. How secure is your data with us?
11. What can you ask of us?
12. Which rules apply to this privacy statement?
13. What cookies do we use?
14. What do we do with data from minors?
15. Do you have a question about this privacy statement?

1. When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains related to us. It concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data are all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number, or surfing behavior. If you want to know more about personal data, please visit the website of the Personal Data Authority.

2. Who uses my data?
Pangl B.V. is responsible for the website pangl.shop and thus the responsible organization for the use of your personal data as described in this privacy statement. The full details are:

Pangl B.V.
Anton Mollemanhof 23
7136MR Zieuwent
KvK 91817889
VAT NL865781242B01

3. Whose data do we use?
We process the personal data of everyone who has had contact with us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners.

4. How do we obtain your data?
We receive the data directly from you as soon as you:
– visit our website
– fill in data on our website
– contact us via mail, phone, or in another way

5. What data do we use from you?
We use the following data:
– name
– home address or business address
– delivery address
– email address
– telephone number
– payment details

6. For what purpose do we use your data?
We only use your personal data for the purpose for which we are allowed to use it:
– we use your data because we want to give you the best service as a customer and we cannot do that without that information

7. How long do we keep your data?
We keep your personal data as long as we have to according to the law and as long as is necessary for the purpose for which we use your data. As long as you are a customer with us, for example, we keep your data according to the legal retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we keep specific data from you, please contact us.

8. Who do we share your data with?
Your personal data is only used by us. We will never share your personal data with others.

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have questions about this, please feel free to contact us.

10. How secure is your data with us?

We have done a lot to secure your data both organizationally and technically as well as possible. We have secured our systems and various communication methods to ensure that your data does not end up in the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have been given permission to do so by us. If you have questions about the specific way of securing, please contact us.

11. What can you ask of us?
Because we use personal data from you, you have various rights. We list these rights below for you.

– Right to information
– Right to access
– Right to correction
– Right to object
– Right to data portability
– Right to restriction
– Right to be forgotten
– Right to file a complaint

12. How do I submit a request or complaint?
Send your request or complaint to us via info@pangl.shop. We process your request or complaint within 30 days. If it involves multiple requests or complaints or if your request or complaint is complex, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we ask for your data to be sure that you are the right person whose personal data it is.

13. Which rules apply to this privacy statement?
Our privacy statement must meet various conditions. You can mainly find these conditions in the General Data Protection Regulation. In addition, the general rules that apply according to Dutch law apply to our privacy statement.

14. What cookies do we use?
You can indicate yourself which data we may use from you. If you have given us permission to personalize your profile based on your surfing and searching behavior, we can set up our website especially for you so that its use becomes easier and more personal. We do this with the help of cookies. A cookie is a small text file that is placed on your hardware when you visit our website. We use the following types of cookies on our website:
– functional cookies, such as session and login cookies for tracking session and login information
– anonymized analytical cookies, to gain insight into the visit to our website based on information about visitor numbers, popular pages, and topics

15. What do we do with data from minors?
We do not specifically target minors with our website or as an organization. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor visiting our website or webshop, we assume that you have received this permission for your visit.

16. Do you have a question about this privacy statement?
Do you have a question about our privacy statement? Feel free to contact us by sending an email to info@pangl.shop. We are happy to help.